JOB DESCRIPTION:

Recreation Manager – FULL TIME

Come lead our pack and enjoy connecting products and services that enrich the lives of our neighborhood pets! Responsible for leading Play! at Barks N’ Rec facility associates and adhering to all daily standard operating procedures to ensure a safe, fun, and unique experience for all of our clients. This position will manage operations for our daycare, grooming, and boarding sectors of the business. You will ensure that facility standards are upheld, associates are coached on best practices, and all training is completed to remain compliant. The best candidate will be a top notch problem solver and self starter who takes initiative to actively seek ways to grow the business and our associates. You’ll be responsible, organized, reliable, punctual, and well equipped to handle a rapidly changing environment! This position reports to the store owners who will manage the facility operations.

Pay rate: 

Dependent on experience. 

Work Location:

• 1809 W Webster Ave, Chicago, IL 60614

Essential Job Functions:

• Ensures 100% facility compliance with established safety standards
• Maintain proper record keeping for all dogs in the facility
• Ensure the facility is clean and standardized daily
• Ensures that the facility is well stocked with product for enrichment activities.
• Manage inventory levels for sanitization products
• In partnership with Store Owner, ensures staffing levels are appropriate for the location
• Ensures that the storage and cleaning equipment is clean and organized.
• Perform routine housekeeping tasks to maintain the facility appearance and keep clear of hazards.
• Ensures highest levels of customer service are achieved daily.
• Trains and develops facility associates including dog handlers, leads, and others.
• In partnership with Store Owner, drafts and manages any company policies and procedures necessary for facility operations, including but not limited to those designed to be established safety procedures.
• Adhere to and promote established safety procedures.
• Perform all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) when in the building

Key Accountabilities:

• Ensure that the facility is opened and / or closed in accordance with established processes and times.
• Provide training, coaching and product knowledge to facility associates through continuous coaching and partnerships with brand representatives
• In partnership with the Store Owner ensure proper store scheduling is being maintained to ensure adequate staffing and meal break compliance
• Adhere to and promote established safety procedures.
• In partnership with Store Owner; frequently inspect and assess facility equipment for safety compliance
• Manage the dog intake assessment process and monitor dog groupings by temperaments, size, and activity level

Supervisory Responsibility:

Directly supervises Dog Handlers, Facility Team Lead and dog handling assistants.

Work Environment:

The majority of job duties are conducted indoors, although we also have an outdoor area for activities. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and store partners.

Barks N’ Rec is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Job Type:

Full-Time (40 Hours per Week)

Schedule:

• Holidays
• Monday to Friday
• Weekends

Pay frequency:

• Every other week

Benefit Conditions:

• PTO
  • 2 Weeks years 1 & 2
  • 3 Weeks years 3 & 4
  • 4 weeks years 5+
• Bonus
  • Available after 90 days – paid quarterly

Work Remotely:

• No